General QA


1.Do you offer tours only in Chengdu?
We are based in Chengdu. We offer tours that depart from Beijing, Xi’an, Chengdu, SW China :-)

2.What other services do you provide?
a.tour with the transportation-only
b.purchase the high speed train tickets
c.Reserve the tickets of performance/show
d.answer any travel questions in China for free :)

3.How much do I tip a tour guide/driver?
a.If you feel the tour guide has done an outstanding job and wish to offer a gratuity, we recommend RMB100-150 (USD15-20) per day.
b.If you are satisfied with your driver, RMB50-100 (USD7-14) per day is an adequate tip.

4.Do you offer airport pickup and drop off?
Yes, we offer airport pickup and drop off with an additional fee. Some package/private tours have included the airport transportation.

5.How many people will be on my tour?
The size of our day-tour usually range from 2 to 5 people. This is a great opportunity to meet awesome people, make new friends, and have fun!

6.Do you offer private tours or tours for special events/groups?
Yes, we do! We have worked with WWF, Nike, Cats, schools..etc. Just contact us and we’ll take care of you.

7.Do you offer discounts?
Yep! If you decide to do more than one tour with us we are happy to offer you a 10% discount off your total amount. It doesn’t matter if the tour is in the same city or a different city.

8.Do your guides and drivers speak English?
All of our guides speak both English and Chinese. Drivers speak Chinese only.

9.Can I extend my tour?
Yes! Dinner is usually not include in our day-tour programs. We can always arrange a dinner and evening programs with an additional fee.

10.What are the different payment methods I can use?
a. Bank transfer
b. Paypal: info@mypandatour.com